UnityPoint Health Registered Nurse Navigator Lead in Peoria, Illinois
UnityPoint Health - Methodist | Proctor | The Point of Unity is You.
UnityPoint Health is one of the nation's most integrated health systems. We have a vision for healthcare, and it starts with you: "Best outcome for every patient, every time."
Through relationships with more than 280 physician clinics, 29 hospitals in metropolitan and rural communities, and home care services throughout its 8 regions, UnityPoint Health provides care throughout Illinois and Iowa.
We surround you with care that is coordinated between your doctor's office, hospital and in your home.
With almost 600 board-certified physicians backed by a dedicated team of healthcare professionals who combine high-tech medicine with genuine warmth and caring, UnityPoint Health - Methodist provides coordinated clinic, hospital and home-based care for patients in Central Illinois.
Registered Nurse Navigator Lead
Shift: Full-time/40 hrs per week 8A-5P
This position serves to provide clinical oversight and to lead the day to day work flow of the Cancer Center navigation team. Additionally, this position will also navigate patients through their cancer journey. This role will assist the Director in service line development and lead the implementation of multidisciplinary clinics.
- Leads the day-to-day activities of the cancer center navigation team, providing oversight to the oncology navigators and other staff as identified by the Director of Oncologyscore
Ensures the patient receives the services of a navigator to follow patient through the continuum.
Assists with staffing decisions keeping costs and resource utilization in mind
Develops a schedule that meets staffing needs based on needs as indicated by disease site and patient volume.
Fosters collaborative working relationships with internal and external departments and services.
Leads the orientation program for new staff, etc. as assigned
Assists the Director in the annual performance review process for the department
Assists the Director in corrective action, as needed
Assists Director in meeting employee satisfaction goals
Assumes responsibility for own personal and professional development and enhancement of skills
Participates in project management activities to improve the flow of patient care throughout the Oncology Service Line
Ensures the navigators are present at tumor conferences and taking initiative to keep care in the system
Coordinates patient care activities and the flow of patient information by effective communication with office staff, physicians, navigators, ancillary health care providers, patients, families, and through appropriate documentation to ensure continuity of patient care
Track and process continuing education credits from weekly tumor conference
- Provides health care and demonstrates the knowledge and skills necessary for providing care in various settings.
Facilitates the navigation of oncology patients
Demonstrates critical thinking in prioritizing patient care
Develops a plan of care appropriate to patient acuity/complexity and specific to the individual needs of the patient
Performs accurate history and physical exams, order tests, procedures, and referrals
Schedules the patient for additional appointments/tests/exams as needed
Demonstrates ability to assess and anticipate patient needs
Provides and discusses treatment options with patients and family members
Conducts appropriate and timely documentation of patients concerns, problems and/or symptoms in medical records
Prepare and maintain accurate patient records, charts, and documents to support sound medical practice and reimbursement for services provided
Ensures that patient care outcomes are clearly documented for all patients
Requests written consultation from physicians or other healthcare professionals to ensure continuity and quality patient care
Possesses ability to collaborate and communicate effectively with providers, staff and patients to assist in identifying and solving problems
Discusses appropriate information regarding patient care with the collaborating or supervising physician
Initiates reimbursement for services rendered as appropriate
Serves as resource to others in using patient outcomes indicators to organize their plan of care and care delivery methods.
Takes an active role in assisting staff to incorporate research and best practices in patient care into their individual practice.
Monitors current patient care practices and patient flow to identify inefficiencies and opportunities for improvement
Leads facilitation of communication between the Cancer Center Team and the multidisciplinary team
Works with providers to implement and leads multidisciplinary clinics
Incorporates technology in practice including appropriate use of point-of- care technology and telehealth as applicable.
- Ensures a quality experience with UnityPoint Health and the best outcome for the patient in an efficient and effective manner.
Provides specialized navigation experience acting as a resource and educator to patients, caregivers, and staff
Serves as a patient advocate working closely with the navigators and cancer coordinator and team of providers and patient support systems to connect patients with needed services throughout the continuum
Works to promote a positive work environment which emphasizes respect for patients, families, physicians, internal and external departments, and staff
Collects and documents required outcome metrics
Assure accreditation requirements pertaining to oncology services are maintained.
Assure grant requirements at met
Assists in department specific process improvements to achieve best practices
Participates in gathering data on PI initiatives, including chart review
Participates in determining root causes
Initiates and implements process improvements based on evidence-based practices and best practices in the delivery of care for oncology patients
Works to improve patient outcomes through various initiatives, committees and work groups
Works with the Director to select metrics to track patient outcomes in each of the care settings/clinics
Provides opportunities for staff development and in-service programs
Supports the regulatory process by assisting with the inspection preparation and maintenance of standards of care
Implements actions to address and improve Patient/Employee satisfaction
- Works collaboratively to ensure ongoing program development and improvement within the cancer center.
Continually performs environmental scanning for innovations and changes in industry
Continually networks with other departments and programs to seek best practice program design innovations
Prepares reports for the Director to monitor program outcomes
Assists in meeting facilitation and presentation
Participates in presentations to spread awareness of oncology services line offerings, both internally and externally
Assists the Director of Oncology in the research, development and implementation of disease site specific multidisciplinary clinics
Recognizes trends in the delivery of patient care in the department and discusses with Director of Oncology
Bachelor's degree in the field of Nursing required
Master's Degree in the field(s) of Nursing preferre
Minimum of 3 years nursing experience; clinical nursing care in oncology, case management or hospice, preferred
1+ years of experience in/with the patient navigation preferred
License and Certification:
Licensed as Registered Nurse in Illinois required
Valid CPR required before start date
Certified as APN required within 18 months of hire.
Certified by ANCC or AANP or other appropriate certifying body Licensed in Illinois as Nurse Practitioner required within 18 months of hire
Required English Skills
Advanced reading skills
Advanced writing skills
Advanced oral skills
Ability to respond appropriately to customer/co-worker
Interaction with a wide variety of people
Maintain confidential information
Ability to communicate only the facts to recipients or to decline to reveal information
Ability to project a professional, friendly, helpful demeanor
Intermediate computer knowledge
Ability to troubleshoot minor problems within a Windows OS, operates within a network environment, uses spreadsheet, database, word processing and internet applications proficiently.
Learns new applications without difficulty and is able to aid others in immediate work area with computer questions
Requisition ID: 2018-42695
Street: 900 Main St
Name: 5020 UnityPoint Health Methodist Medical Center
Name: Methodist Cancer Inst- MMCI
FTE (Numeric Only; Ex. 0.01): 1.0
FLSA Status: Exempt
Scheduled Hours/Shift: 1st shift
External Company URL: http://www.unitypoint.org
Work Remotely within the US: No