Xylem Manager, Technical Training in Morton Grove, Illinois
Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com .
Role : Xylem seeks a Manager, Technical Training to direct and conduct all training functions with respect to HVAC, Steam and Plumbing system design, product application, product service and maintenance, and sales in a marketing context. In addition, this position will direct the development, production and writing of technical manuals, online training courses, and other content necessary to conduct training tests
Essential Duties/Principal Responsibilities:
Develops, organizes, and directs training programs whose subject matter involves comprehensive familiarization of all Xylem AWS products as well as hydronic system knowledge. Material covered ranges from function to application, system design, maintenance and technical specifications.
Instructs and lectures on subject matters outlined above, both at Xylem AWS locations and in the field throughout the Americas
Assist and writes text material and coordinates, assimilates, and checks material prepared by others. Submits material to be published to the Marketing Department for printing, and industry publications
Oversees deliveries of Print on Demand copies of technical publications for current applications and for representative's field meetings.
Develops visual aids, presentations and programs for Xylem ACT (America Commercial Team) and its Representatives. This includes working displays in the Schoolhouse Building used in conjunction with training.
Performs consulting assistance on field problems as necessary and serves on training committees for affiliated associations who functions are in line with the Xylem ACT business. Attends meetings of affiliated associations as necessary and pursues opportunities to present at affiliated associations meetings to broaden the exposure of the Xylem ACT Training Dept.
Directs, support and instruct personnel in the Training & Education Department in their specific area for efficient and coordinated functions.
Establishes the Training & Education Department operating budget requirements for the various programs.
Establish and implement review procedure that ensure all CEU credit training activities meet current IACET CEU criteria. Responsible for IACET re-certification process in accordance with any new standards as necessary.
Annually negotiate with local hotels to contract for Training attendee room accommodations, transportation and meals.
Qualifications: Education, Experience, Skills, Abilities, License/Certification:
Bachelor’s Engineering or Education
5 to 10 years in teaching technical subjects, sales, design, application of HVAC, Steam and Plumbing systems.
Requires thorough knowledge of hydronic systems with respect to engineering and performance of specifications, applications, operational problems, repair techniques, etc.
Requires a good teaching and speaking ability as well as theoretical and practical training in education.
Requires technical report review and writing experience.
Strong organizational background and management aptitude
Have or acquire a LEED AP or LEED Green Associate accreditation
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit, stand, walk & reach with hands & arms; use hands and fingers dexterously to operate office equipment (office environment).
Frequently required to communicate orally.
Light lifting (20-25 pounds), office environment
Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
Travel requirement: 15%