HGS/ Hinduja Global Solutions USA LLC Customer Engagement Specialist in Peoria, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/5217955


HGS is a world leader in Customer Relationship and Business Process Management. With a global footprint and an experience of over three decades, we have helped our clients deliver exceptional results. We have developed and implemented some of the best-known processes and practices to deliver a comprehensive range of industry-specific solutions. Our operational excellence, combined with functional expertise, has made us the "Preferred Partner" for most of our clients. We deliver seamless service to some of the world's most recognized brands out of and across North America, Europe, Asia, and Africa.


At HGS, we are an inbound customer service call center - NO telemarketing!! In this position, you will join an existing team who understands and enjoys the customer experience. If you have natural ability to help customers and make their day across the phone, please apply. Our Customer Engagement Specialists are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service goals. Customer Engagement Specialists also use their excellent communication and interpersonal skills with every contact to provide world-class customer service.


If you're passionate about providing cutting-edge support and would like to grow your career with an industry-leading company, HGS might just be the perfect fit for you!. We offer customer support through phone, email, online chat and social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply!


What we Offer :


+ Immediate Openings!


+ Advancement Opportunities


+ Tuition reimbursement


+ Full Benefits including Medical and Dental


+ 401k


+ Paid time off


+ Business Casual Dress code


+ Paid Training


Job