Kelly Services CLIENT ACCOUNT COORDINATOR/ SERVICE DELIVERY COORDINATOR in Peoria, Illinois
Job DescriptionIF YOU ARE INTERESTED IN THIS POSITION: PLEASE EMAIL YOUR RESUME AS WELL TO 2441@KELLYSERVICES.COM AND PUT THIS IN THE SUBJECT LINE: CLIENT ACCOUNT COORDINATOR/ SERVICE DELIVERY COORDINATORThe primary responsibility of this position is to assist the Service Delivery Managers in the daily operations of all ATMs in the assigned accounts and programs. The individual will work closely with the Service Delivery Managers to maintain the operational relationships with the key merchants and branding clients and will concentrate on providing support for brand deployment, continuing operations and performance support.Duties & Responsibilities:- Create and submit all forms required for tasks such as ATM moves, additions, removals, surcharge changes and other customer support functions as requested- Maintain accurate customer records and contracts- Investigate and resolve customer issues as assigned- Review and analyze all data available to maintain ATM uptime- Perform zero activity monitoring on assigned ATMs- Prepare, process and record all documents, both internal and external as required- Effectively work with other internal departments to resolve customer issues- Prepare and distribute reporting required to support the customer- Other duties as assignedHigh level computer skills (specifically Microsoft Excel - pivot tables a plus), previous executive level admin preferred, attention to detail and willingness to work in fast-paced environment with team player mentality Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]
Category: Administrative/ Clerical