Xylem Sales Project Manager in Morton Grove, Illinois
Xylem (XYL) is a leading global water technology company committed to developing innovative and smart technology solutions to the world’s water and energy utility challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services, and agricultural settings. With its November 2016 acquisition of Sensus, Xylem added smart metering, network technologies and advanced data analytics to its portfolio of solutions for water, gas and electric utilities. Headquartered in Rye Brook, New York with 2015 revenue of $3.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands. The Company’s nearly 16,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions.
The Role: Xylem Inc. seeks to hire a Sales Project Manager to act as the main Xylem point of contact for our customers (Contractor, Consulting Engineer, End-user) and our 3rd party channel/sales throughout life of project from initial quote through booked purchase order to final customer sign-off and final payment. Based out of the Morton Grove, IL office, the Sales Project Manager twill support sales channels, assist in training external sales personnel, create project master schedules, and travel as necessary to customer job sites for face to face project kick-off meetings and during critical project milestones.
Prepare accurate written Fire Pump package quotations and submittals from technical specifications received from the field.
Supports sales channels with Fire Pump packaged system applications expertise i.e. design, selection, substitution and/or modification.
Assist in training external sales personnel on product, application and troubleshooting.
Review project documentation (contract, proposal, cost sheets), identify and manage project contractual and/or scope risks and opportunities (terms, margin, schedule, etc.). Negotiate change order amounts and terms.
Create project master schedule (i.e., Gantt chart) for all deliverables with customer and agreed to communication protocol, expected turnaround time on deliverables (in writing), and critical success factors on project.
Effectively communicate internally with engineering, service, and sales teams, etc., to ensure all departments are aligned and agree to project deliverables.
Maintain project schedule throughout life of project, adjust as necessary based on customer driven needs, and set priorities on deliverables internally.
Identify and facilitate resolution of customer issues throughout project life cycle.
Facilitate customer (e.g. consulting engineer) review and approval of submittals and Operation & Maintenance (O&M) manuals to keep project on schedule.
Accurately forecast project sales (shipments) and execute projects to meet Xylem monthly, quarterly and yearly forecasted goals.
Travel, as necessary, to customer jobsites for face to face project kick-off meetings and during critical project milestones (as necessary) to drive customer intimacy.
Define, recommend, implement and utilize sound project management principles (PMO), tools, and procedures in the execution of duties, including, but not limited to: project scheduling, contract terms review, documentation control (e.g. approval process), project costing/margins, commercial bonding and insurance certificates, milestone deliverables & invoicing/payments, sales forecasting.
Work with sales and marketing to influence marketplace through white papers, presentations, and case stories at regional/national trade shows and industry conferences.
Maintain competitor information for major market segments.
Attend trade shows and visit customers to assist and support field sales organization.
Analysis & synthesis
Sales enhancement & Execution
Continuous improvement mindset
Market & product innovation
Customer & market intelligence
Market/product strategy & planning
External: Distribution Channel, Contractors, Engineers, Suppliers, Sales Teams
Internal: Customer Service, Supply Chain, Production, Engineering
Bachelor of Science in Engineering or Related Field
3 years’ experience in Applications Engineering or Project Management in and Engineered to Order (ETO) setting
Demonstrated ability to read and interpret engineering specifications and drawings
Understanding and experience with Project Management best practices (PMO)
Excellent interpersonal and communication skills – written and oral
Excellent organizational and task management skills
Strong leadership, conflict resolution and negotiation skills
- Must be able to visit shop floor and customer job sites