ARi Account Coordinator in East Peoria, Illinois
The Account Coordinator will engage in a variety of tasks including project management, coordination, communication planning, relationship management, and innovative development of opportunities.
Collaborate with (Sr.) Account Management (team) on target growth plans
Work closely with the Account Management to maintain a continuous knowledge customer changes and new business.
Responsible for coordination of customer communication plan
Coordinate customer follow-up meetings
Support of business strategy with focus on customer relationships
Create a trusting and collaborative environment
Actively participate in the Business Development staff meetings
Demonstrate high-level customer service skills
Work as directed to achieve the overall objectives of ARi
Bachelor’s Degree in Business or Related Field.
1-3 years of experience in Account Management or relevant experience in Customer Service Environment.
Ability to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Ability to coordinate and manage follow up with clients.
Ability to identify and escalate critical customer issues and maintain long-lasting customer relationships.
Knowledge of Microsoft Office products including, but not limited to: Word, Excel, and PowerPoint.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.